Child Support Enforcement in NC

Child Support Enforcement North CarolinaChild Support Enforcement (CSE) is a national program. It helps ensures that both parents of a child take responsibility for support to the best of their ability. The CSE program provides services to the custodians of minor children – regardless of income levels.

CSE agents can help custodial parents locate noncustodial parents. Agents also assist in paternity actions and court petition for child support payments. Once a court order has been established, the noncustodial parent sends payments to the CSE’s Centralized Collections Operation which manages the collections history and disperses payments to the custodial parent.

CSE agents can enforce child support orders and initiate legal action against the noncustodial parent for non-payment – including wage garnishment and intercepting tax refunds. Agents contract with attorneys to represent the agency in civil court actions and keep any information they receive confidential.

North Carolina

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Click on your county, or one near by, for information on a Child Support Enforcement Agency near you.

Do you need help with a Child Support Agreement?

Our child support attorneys have the experience you need to develop an agreement that best fits your needs, and those of your child. Charles R. Ullman is a certified Family Law Specialist in NC and can guide you through the process. We offer information on child support laws in NC to help you better understand how you can protect your child support needs.

North Carolina CSE Organization

North Carolina’s CSE agency falls under North Carolina’s Department of Health & Human Services (DHHS). DHHS has designated the Division of Social Services (DSS) to manage the CSE program. Although counties can manage their CSE programs in different ways, the same regulations, laws and state policies apply.

The ACTS System

The N.C. CSE program uses ACTS (Automated Collection and Tracking System). ACTS is a statewide computer system which receives and shares data with more than thirty (30) state, federal and private agencies. ACTS is used to:

  • Add/update cases;
  • Enter/modify court order data after a hearing;
  • Review payment and collection activities;
  • Perform enforcement activities such as income withholding, assets attachment and tax intercepts; document activities in the case record online;
  • Interact with CSE agencies in other states.

Child Support Guidelines and Calculations

North Carolina General Statute Section 50-13.4 discusses statewide presumptive guidelines for determining the child support obligations of parents. The guidelines are periodically reviewed to make sure they are resulting in fair child support orders.

The North Carolina Department of Health & Human Services (NCDHHS) has more information on NC child support guidelines and a calculator to help you determine the amount for which you might be entitled. You’ll find these helpful sections on that website:

  • Applicability and Deviation: This section explains when the support guidelines apply and what factors family law judges must consider before deviating from those guidelines.
  • Retroactive Child Support: Are you entitled to child support before the date that a support action was filed? This section explains when family courts may award “retroactive child support.”
  • Self-Support Reserve; Supporting Parents with Low Incomes: This section discusses how support is set for parents with incomes at or near the federal poverty level.
  • Determination of Support in Cases involving High Combined Income: This section addresses how support is determined when couples have annual adjusted gross incomes of $300,000 or more. In those instances, the court bases support on “the reasonable needs of the child for health, education, and maintenance, having due regard to the estates, earnings, conditions, accustomed standard of living of the child and the parties, the child care and homemaker contributions of each party, and other facts of the particular case.”
  • Assumptions and Expenses Included In Schedule of Basic Child Support Obligations: North Carolina’s child support model is based on an “income shares” model, which states the child should receive the same proportion of parental income he or she would have received if the child’s parents lived together.
  • Income: This section defines “gross income,” and also discusses what courts may do if a parent is voluntarily unemployed or underemployed. It also describes how income can be verified through pay stubs and income tax returns.
  • Pre-existing Child Support Obligations and Responsibility for Other Child(ren): This section describes what courts
  • Child Care Costs: This section sets out monthly child care costs that are incurred when a parent is working or search for a job. Child care costs may be added to the basic child support obligation and prorated between the parents according to their incomes. The costs are set out for 1-6 children and range from $1,850 to $3,700.
  • Health Insurance and Health Care Costs: This section discusses how medical and dental costs for children are to be paid, and when the court may order a parent to obtain health insurance.
  • Other Extraordinary Expenses: This section addresses how to handle expenses related to private schooling or special educational needs as well as transportation costs as the child travels between each parent’s home.
  • Child Support Worksheets: A child support worksheet is provided that shows the Proposed Monthly Basic Child Support Obligations. The support calculator looks at the couple’s combined adjusted gross income and the number of children to arrive at a proposed monthly basic child support obligation.
  • Modification: This section describes what factors amount to a “substantial change of circumstances,” allowing a modification of an existing child support order.

Getting Help

  • Applying for Child Support Enforcement Services. Click here to apply for Child Support Enforcement Services.
  • Managing Your Current Case. Anyone with a child support case can get information on their case through the Internet (echildsupport) or by telephone (1-800-992-9457). Personalized assistance is also available between 7:30am and 7:30pm, but there is an automated Interactive Voice Response Unit (IVR) available 24 hours per day.

North Carolina Child Support Enforcement (CSE) Agency Information By County:

Alamance County CSE Agency
319 North Graham Hopedale Road
Burlington, NC 27217
(336) 570-6570
Alexander County Social Services
604 7th St. SW
Taylorsville, NC 28681
(828) 632-1080
Alleghany County Social Services
182 Doctors St.
Sparta, NC 28675
(336) 372-2411
Anson County Department of Social Services
118 N. Washington St
Wadesboro, NC 28170
(704) 694-9351
Ashe County Department of Social Services
150 Government Circle, Suite #1100
Jefferson, NC 28640
(336) 845-5734
Avery County Department of Social Services
175 Linville Street, PO Box 309
Newland, NC 28657
(828) 733-8230
Beaufort County Department of Social Services
632 W. 5th Street
Washington, NC 27889
(252) 975-5500
Bertie County Department of Social Services, Child Support Enforcement
110 Jasper Bazemore Avenue
Windsor, NC 27983
(252) 794-5320
Bladen County Dept. of Social Services
PO Box 369
Elizabethtown, NC 28337
(910) 862-6800
Brunswick County Social Services
60 Government Center Drive
Bolivia, NC 28422
(910) 253-2077
Buncombe Child Support Enforcement Agency
30 Garfield Street, Suite A
Asheville, N. C. 28803
(828) 232-1416
Burke County Social Services
700 East Parker Road
Morganton, NC 28680-0219
(828) 439-2000
Cabarrus County Child Support Services
1303 S. Cannon Blvd
Kannapolis, NC 28083
(704) 920-1400
Caldwell County Child Support Enforcement Unit
2345 Morganton Blvd. SW, Suite A
Lenoir, NC 28645
(828) 426-8200
Camden County Department of Social Services
117 NC HWY 343 North
Camden, NC 27921
(252) 331-4787
Carteret County Clerk Of Court
300 Courthouse Square
Beaufort, NC 28516
(252) 504-4466
Caswell County Department of Social Services
175 E. Church St.
Yanceyville, NC 27379
(336) 694-4141
Catawba County Child Support Services
3030 Eleventh Ave. Dr., S.E.
Hickory, NC 28601
(828) 695-5600
Chatham County Child Support
102 Camp Dr.
Pittsboro, NC 27312
(919 542-2759
Cherokee County Department of Social Services
4800 W US Highway 64
Murphy, NC 28906
(828) 837-7455
Chowan County Department of Social Services
100 W. Freemason Circle
Edenton, NC 27932
(252) 482-7441
Clay County Department of Social Services
55 Riverside Circle
Hayesville, NC 28904
(828) 389-6301
Cleveland County Department of Social Services
130 South Post Road
Shelby, NC 28150
(704) 487-0661
Columbus County Department of Social Services
40 Government Complex Rd.
Whiteville, NC 28472
(910) 642-2800
Craven County Child Support Enforcement
403 George St, Suite 200
New Bern, NC 28560
(252) 514-4807
Cumberland County Child Support Department
109 Bradford Avenue 4th Floor
Fayetteville, NC 28302
(910) 486-1092
Currituck County Department of Social Services
2793 Caratoke Hwy.,
Currituck, NC 27929
(252) 232-3083
Dare County Department of Social Services
107 Exeter Street
Manteo, NC 27954
(252) 475-5500
Davidson County Child Support Enforcement
913 Greensboro St.
Lexington, NC 27293
(336) 242-2500
Davie County Child Support Enforcement
228 Hospital St.
Mocksville, NC 27028
(336) 753-6250
Duplin County Department of Social Services
423 N. Main St
Kenansville, NC 28349
(910) 296-2200
Durham County Department of Social Services
200 E. Main St.
Durham, NC 27701
(919) 560-0300
Edgecombe County Child Support Enforcement
122 E. James Street
Tarboro, NC 27886
(252) 641-7611
Forsyth County Child Support Enforcement
741 North Highland Avenue
Winston-Salem, NC 27101
(336) 703-3400
Franklin County Department of Social Services
107 Industrial Dr.
Louisburg, NC 27549
(919) 496-5721
Gaston County Department of Social Services
330 N. Marietta Street
Gastonia, NC 28052
(704) 862-7500
Gates County Department of Social Services
122 Main St.
Gatesville, NC 27938
(252) 357-0075
Graham County Department of Social Services
196 Knight St.
Robbinsville, NC 28771
(828) 479-7911
Granville County Department of Social Services
107 Lanier Street
Oxford, NC 27565
(919) 693-1511
Greene County Department of Social Services
227 Kingold Blvd. Suite A
Snow Hill, NC 28580
(252) 747-5932
Guilford County Department of Social Services
Greensboro Office
1203 Maple Street
Greensboro, NC 27405
(336) 641-3000
High Point Office
325 E Russell Ave.
High Point, NC 27260
(336) 641-3000
Halifax County Department of Social Services
4421 Hwy 301
Halifax, NC 27839
(252) 536-2511
Harnett County Child Support Enforcement Services
317 E. Jackson Blvd.,
Erwin, NC 28339
910-897-3299
Haywood County Department of Social Services
157 Paragon Parkway, Suite 300
Clyde, NC 28721
(828) 452-6620
Henderson County Social Services
1200 Spartanburg Hwy., Suite 300
Hendersonville, N.C. 28792
(828) 697-5500
Hertford County Child Support Enforcement
704 N King St.
Winton, NC 27986
(252) 358-7830
Hoke County Department of Social Services
314 South Magnolia Street
Raeford, NC 28376
(910) 875-8725
Hyde County Department of Social Services
1430 Main St.
Swan Quarter, NC 27885
(252) 926-4199
Iredell County Department of Social Services
549 Eastside Drive
Statesville, NC 28625
(704) 873-5631
Jackson County Department of Social Services
15 Griffin Street
Sylva, NC 28779
(828) 586-5546
Johnston County Child Support Enforcement
Law Enforcement Center – 3rd Floor
120 S. Third Street
Smithfield, NC 27577
(919) 989-5080
Jones County Department of Social Services
418 Highway 58 North
Trenton, NC 28585
(252) 448-2581
Lee County Child Support Enforcement
530 Carthage St.
Sanford, NC 27330
(919) 718-4690
Lenoir County Department Of Social Services
130 W King Street
Kinston, NC 28501
252-559-6400
Lincoln County Department of Social Services
1136 E. Main Street
Lincolnton, NC 28093
(704) 732-0738
Macon County Department of Social Services
Lakeside Government Complex
1832 Lakeside Drive
Franklin, NC 28734
(828) 349-2124
Madison County Department of Social Services
5707 U.S. Hwy 25/70, Unit D
Marshall, NC 28753
(828) 649-2711
Martin County Department of Social Services
305 E. Main St.
Williamston, NC 27892
(252) 789-4400
McDowell County Department of Social Services Child Support
145 E. Court St.
Marion, NC 28752
(828) 652-3355
Mecklenburg County Child Support Enforcement
5800 Executive Center Dr.
Suite 200
Charlotte, NC 28212
(704) 432-9300
Mitchell County Department of Social Services
347 Long View Dr.
Bakersville, NC 28705
(828) 688-2175
Montgomery County Social Services
102 E. Spring St.
Drawer N, Troy, NC 27371
(910) 576-6531
Moore County Child Support
1 Courthouse Square
Carthage, NC 28327
(910) 947-4636
Nash County Department of Social Services
120 Washington Street
Nashville, NC 27856
(252) 459-9818
New Hanover County Department of Social Services
1650 Greenfield Street
Wilmington, NC 28402
(910) 798-3400
Northampton County Department of Social Services
9467 NC Hwy. 305
Jackson, NC 27845
(252) 534-5811
Onslow County Department of Social Services
1915 Onslow Drive Extension
Jacksonville, NC 28541
(910) 455-4145
Orange County Child Support Services
131 W. Margaret Lane
Hillsborough, NC 27278
(919) 245-2175
Pamlico County Human Services Center
828 Alliance Main St.
Bayboro, NC 28515
(252) 745-4086
Pasquotank County Department of Social Services
709 Roanoke Avenue
Elizabeth City, NC 27909
(252) 338-2126
Pender County Department of Social Services
810 S. Walker St.
Burgaw, NC 28425
(910) 259-1240
Perquimans County Department of Social Services
103 Charles St.
Hertford, NC 27944
(252) 426-7373
Person County Child Support Enforcement
355-B S. Madison Blvd.
Roxboro, NC 27573
(336) 599-8361
Pitt County Department of Social Services
1717 W. Fifth Street
Greenville, NC 27834
(252) 902-1110
Polk County Department of Social Services
231 Wolverine Trail
Mill Spring, 28756
(828) 894-2100
Randolph County Child Support Enforcement
215 Friendly Road
Asheboro, NC 27203
(336) 318.6700
Richmond County Department of Social Services
125 Caroline St.
Rockingham, NC 28379
(910) 997-8400
Robeson County Department of Social Services
120 Glen Cowan Rd. Lumberton, NC 28360
(910) 671-3500
Rockingham County Department of Social Services
PO Box 61
Wentworth, NC 27375
(336) 342-1394
Rowan County Department of Social Services
1813 East Innes Street
Salisbury, NC 28146
(704) 216-8330
Rutherford County Department of Social Services
389 Fairground Rd.
Spindale, NC 28160
(828) 287-6199
Sampson County Department of Social Services
360 County Complex Rd.
PO Box 1105
Clinton, NC 28328
(910) 592-7131
Scotland County Department of Social Services
Child Support Enforcement
507 West Covington Street
Laurinburg, NC 28352
(910) 277-2406
Stanly County Department of Children Services
1000 North First Street, Suite 2,
Albemarle, NC 28001
(704) 982-6100
Stokes County Department of Social Services
1010 Hwy 8 & 89 N.
Danbury, NC 27016
(336) 593-2861
Surry County Department of Social Services
118 Hamby Road,
Dobson, NC 27017
(336) 401-8700
Swain County Department of Social Services
80 Academy Street
Bryson City, NC 28713
(828) 488-6921
Transylvania County Department of Social Services
106 E. Morgan Street
Brevard, NC 28712
(828) 884-3174
Tyrrell County Department of Social Services
102 N. Road St.
Columbia, NC 27925
(252) 796-3421
No website
Union County Department of Social Services
1212 West Roosevelt Blvd.
Monroe, NC 28110
(704) 296-4300
Vance County Child Support Services
350 Ruin Creek Road
Henderson, NC 27536
252-431-1200
Wake County Clerk of Court
316 Fayetteville St,
Raleigh, NC 27602
(919) 792-4000
Warren County Department of Social Services
108 S. Bragg Street
Warrenton, NC 27589
(252) 257-5000
Washington County Center For Human Services
209 E. Main St.
Plymouth, NC 27962
(252) 793-4041
Watauga County Department of Social Services
132 Poplar Grove Connector, Suite C
Boone, NC 28607
(828) 265-8100
Wayne County Child Support Enforcement
224 E. Walnut Street
Goldsboro, NC 27530
(919) 731-1532
Wilkes County Department of Social Services
304 College St.
Wilkesboro, NC 28697
(336) 651-7400
Wilson County Child Support Services
2201 Miller Road South
Wilson, NC 27893
(252) 399-2803
Yadkin County Department of Social Services: Child Support Enforcement
250 Willow St.
Yadkinville, NC 27055
(336) 679-4210
Yancey County Department of Social Services
320 Pensacola Road
Burnsville, NC 28714
(828) 682-6148

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